Customer Service Representative - Iconic Brand in Auckland, N, NZ at TTEC

Date Posted: 8/29/2018

Job Snapshot

Job Description

Join us at TTEC where we welcome Customer Service Representatives representing an iconic airline brand who have a passion for helping others and giving them peace of mind.  Whether it’s getting answers for customers quickly, or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one.  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. You’ll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

Customer Service Champions, like you, receive :

•         Fun, talented and witty teammates

•         Knowledgeable, supportive and engaged leadership

•         Family-friendly environment

•         Free-spirited, theme-based employee events

•         Career-growth and lots of learning opportunities for aspiring minds

•         Diverse, inclusive and community-minded organization

•         $38,000 Annual upon hire Super and will increase to $40,000 after training
The basic stuff you’ll need :

•         1-year previous experience in a customer service or similar role, preferably within a contact center environment.

•         Exceptional communications skills.

•         A positive attitude and the desire to delight our customers every chance you get.

•         A capacity to retain technical/product knowledge.

•         Fast and accurate keyboard skills and is comfortable with computer systems.

•         Attention to detail, efficiency and strong organizational skills.

•         Ability to adapt and excel in fast-paced work environment

We are family :

Being bold, passionate and real. It’s what connects us here at TTEC.  Does this describe you too? If so, we hope you’ll join us! Here, you’ll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You’ll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We’re all that too.
Sound like you? Then come connect with us!  Click on the Apply Now button now.  Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!
For more information about TTEC, visit http :// or search #ExperienceTTEC throughout social media to engage in the global conversation.


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