Vice President, Sales (Canada Remote/Virtual) en Montreal, Quebec, CA a TTEC

Fecha de publicación: 1/19/2018

Resumen de la oferta

Descripción del empleo

Vice President, Sales Executive (Canada Remote/Virtual)


TTEC, the customer experience organization that powers the world's greatest brands, is hiring a Sales Executive to join the mission of transforming customer experience and bringing humanity to business.


Our goal is to build an organization of top-producing sales executives committed to the growth of our business and our purpose, mission, vision and values.  We’re looking for those who thrive on delivering success for our clients and themselves and who are focused on winning, as evidenced by a proven track record exceeding quota in a sophisticated selling environment.  As the door-opening relationship expert, you’ll work in deep collaboration with our pre-sales teams to bring our evolving and expanding solution set to market in creative and meaningful ways.  You’ll be challenged in our fast-paced environment - and with a competitive compensation package and uncapped commissions, you’ll be rewarded for meeting those challenges.


What the role entails :

  • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer engagement/care domain
  • Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services
  • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies
  • Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets
  • Possess an in-depth understanding of TTEC’s services and differentiation
  • Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution
  • Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform
  • Maintain competitive knowledge and focus, continuously grow and develop professionally
  • Live TTEC’s values


Qualifications

  • 7 years’ experience in a consultative sales environment, with experience in customer engagement products, services or contact center capacity
  • Demonstrated experience selling solutions that deliver amazing customer experiences
  • Evidence of prior, consistent success exceeding or meeting targets for multi-year, multi-million dollar deals
  • Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations – and influence purchase and buying decisions
  • Demonstration of sales acumen, critical thinking, solution development, intellect, drive, executive presence
  • Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business
  • Ability to develop and conduct effective proposals and presentations with decision makers
  • Knowledge of the full life cycle of the sales process from prospecting to close, prescribes to funnel management
  • Bachelor’s degree; Masters or advanced degree a plus




TTEC (formerly TeleTech) is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
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