Recommended headsets

For your TTEC at home career

Let's continue to set you up for success. Headsets are a big part of our workday here at TTEC so we want to make sure that you’re acquiring a USB wired headset that is compatible with our systems.

So many headsets, so little time! To help you narrow down the selection for what’s best for you, we’ve put together compatible headsets for your consideration below. Keep in mind, there’s wide variations in system hardware and configurations so we can’t guarantee that a headset model will work with every system; however, these models have been tested as working with most PC systems. Availability of models and pricing may vary based on the retailer, either in-store or online. We have found that these are most readily available at Amazon or Walmart.

Just remember, we only provide support for wired USB headsets – if you choose to purchase a Bluetooth headset or non-supported device, you’re on your own when it comes to troubleshooting and the time you spend on troubleshooting isn't something you'll be compensated for. And one more thing, be sure to keep your receipt for your headset until it is confirmed that it's compatible with our systems.

Heads up! Specific gaming headsets that require special drivers may not work.

Headset Brand & Model Features
Jabra Biz 2300 USB A Stereo*Preferred
  • Superior Noise Cancelling Microphone
  • Flexible Boom Arm
  • All Day comfort
Jabra Biz 1500 USB A Stereo*Preferred
  • Entry level contact center headset
  • Noise Cancelling Microphone
  • Designed for all day use
USB Stereo Super Bass ClearChat Headset (V.I.P.Model: OV-Q2)
  • Volume buttons
  • Microphone mute button
  • Noise cancelling
  • Around-ear design
Logitech USB Headset H390 with Noise Cancelling Mic
  • Volume and microphone controls
  • Noise-isolating microphone
Callez USB Headset (C500U2)
  • Volume buttons
  • Microphone mute button
  • Lightweight one-cup design
Microsoft LifeChat LX-3000 Headset (JUG-00013)
  • Volume buttons
  • Around-ear design
Ergoguys USB Headset (2AE39GRYUSB32)
  • Volume buttons
  • Microphone mute button