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Associate Payroll Analyst

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Associate Payroll Analyst

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Payroll Specialist working on-site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Mexico says it all! 

What you’ll be doing:  

This position is critical to support the proper performance of the Social Security core activities of approx. 4000 EE’s, such as:  New Hires, Terms, Salary Changes, SS Quotas Calculation (SUA), manage Medical Leaves (Sickness, maternity, work risk), fill the work risk government form, validate the Semi-monthly SS quotas calculation into the Payroll, Infonavit Loans inputs into Payroll system, reconcile Government Reports of IMSS and INFONAVIT government institutions (EMA, EBA), follow up and resolution of any difference in the monthly fees, manage and deliver requirements to the external consultant to support the Annual Social Security (IMSS, INFONAVIT) report, Annual Work Risk Report, validation and resolution on Social Security incidences through ticketing tool. Support in testing process to payroll system changes.

What you’ll bring to the role:

  • Bachelor’s degree related to Administration/Accounting areas.
  • Able to respect and ensure strict confidentiality of employee and social security data, High level of integrity and judgment
  • 2 – 3 years of experience in Social Security - Payroll  
  • Good English skills, possible B1 
  • Experience in operating local and/or international payrolls systems: SUA, SAP, Oracle…
  • Excel (Intermediate)
  • Organized, Clean & Tidy working style
  • Great interpersonal skills in dealing with a diverse population

What You Can Expect

  • Supportive of your career and professional development 
  • An inclusive culture and community minded organization where giving back is encouraged 
  • A global team of curious lifelong learners guided by our company values 
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits 
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) 

About TTEC 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. 

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Location/Division Mexico City, Mexico City Job Requisition 03WBP
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