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Environmental, Social, and Governance (ESG)

At TTEC we have a long history of initiatives that demonstrate our commitment to Environmental, Social and Governance (ESG) principles—actions, policies and strategies that strive to create a better world for all. In 2021 we added more focus to these efforts by developing a framework across our global communities so that we consistently execute our business in a manner that is consistent with ESG best practices. We realize that this is an on-going journey—in this, our first annual ESG report, we are sharing with you our approach and accomplishments to date.

Our comprehensive ESG program is built on four pillars—enlightened people strategy, sustainable climate friendly operations, philanthropy, and responsible information management.

Read our ESG Report to learn how TTEC:

  • Empowers employees for success
  • Ensures strong corporate governance
  • Gives back
  • Is growing an environmentally and socially responsible business
  • Is in alignment with the SASB Standards Index
  • Has been honored for operational excellence, exceptional employee engagement, and workplace innovation