Associate Sales Executive in Chicago, IL, US at TTEC

Date Posted: 3/14/2018

Job Snapshot

Job Description

Associate Sales Executive

TTEC (formerly TeleTech), the customer experience organization that powers the world's greatest brands, is seeking extraordinary early career Sales professionals to join the mission of transforming customer experience and bringing humanity to business. This position is based remotely in the Midwest.

What you’ll be doing : 

As a sales professional, you will work a team of ASE’s and sales leadership directly identifying sales pursuits driving tactical and strategic elements of the sales process on multimillion-dollar customer experience and customer acquisition outsourcing engagements. These activities span company research, account mapping, solution planning, RFP development, value proposition development, lead generation/qualification and client relationship management. You will drive internal teams to collaborate and rally around the development of innovative solutions while meeting or exceed identified sales targets.

You will be responsible for :

  • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes
  • Generate leads and cultivate relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC (formerly TeleTech)’s services
  • Qualifying leads to established criteria including, solution interest, decision influence, deal scale, buying cycle, etc.
  • Develop trusted advisor capabilities by demonstrating a deep understanding of account business drivers, organizational imperatives, customer experience and acquisition challenges, and offer solutions utilizing persuasive win themes and effective sales strategies
  • Developing strong knowledge of competitive, vertical and industry trends, and CX value propositions
  • Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution

What skills you’ll need :

  • Bachelor’s degree
  • 2-3 years’ experience in a consultative sales environment, preferably with experience in managed services or a customer engagement capacity
  • Confidence to navigate corporate environments to build and develop strong relationships with senior level executives to influence purchase and buying decisions
  • Aggressive, hungry, and goal oriented mindset with demonstrated sales acumen, critical thinking, solution development, intellect, drive, executive presence
  • Ability to develop and contribute to proposals and presentations with decision makers
  • Knowledge of the full life cycle of the sales process from prospecting to close, prescribes to funnel management

Who We Are :

TTEC (formerly TeleTech) is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

What We Offer :

  • Performance equity, variable incentive bonus plan, 401K company match, tuition reimbursement
  • Global career mobility, professional development, employee recognition programs
  • State of the art technology which allows for seamless global connectivity
  • Rich wellness program and incentives
  • Learning and career growth opportunities via our global footprint


Notice to external Recruiters and Recruitment Agencies : TTEC (formerly TeleTech) does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC (formerly TeleTech), and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC (formerly TeleTech).


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